Legal

Privacy Policy

Last updated: October 2026

Who is responsible for your data

Bloom and Dry Foods, Kampala, Uganda, is responsible for the personal information described here. Contact: hello@bloomdry.com.

What we collect and why

• Orders: name, email, phone (optional), delivery address and what you bought. We use this to take payment, deliver your order, send you order updates and keep accounting records.
• Account (optional): email, password (stored only as a one-way hash), name, saved delivery details, your referral code and rewards. We use this so your details are filled in next time and to run the referral offer.
• Messages: what you send through the contact form, so we can reply.
• Reviews: your review and the name you choose to show, after we have checked your order.
• Marketing emails: only if you tick the box. You can withdraw at any time by emailing us.

We do not see or store your card details. Payments are handled by our payment provider.

Who we share it with

Only the services we need to run the shop: our payment provider, couriers and postal services (to deliver to you), and our website hosting, database and visit-statistics providers. We do not sell your personal information.

Where it is processed

We operate from Uganda and our service providers may process data in other countries, including outside the country where you live. We only use providers that protect personal data appropriately.

How long we keep it

Order records are kept for as long as tax and accounting rules require. Account details are kept until you delete your account. Contact messages are kept only as long as needed to deal with your question.

Cookies and similar storage

We use a sign-in cookie if you have an account, and your browser's storage to remember your cart and light or dark mode. We use aggregate visit statistics to see which pages are useful. We do not use advertising cookies.

Your rights

You can ask to see, correct or delete the information we hold about you, object to how we use it, or withdraw consent. You can edit your details and delete your account yourself on the account page. When you delete your account we remove it and your referral codes; order records we must keep for accounting are kept without a link to your account. For anything else, email us. You may also complain to your local data protection authority.

Changes

If we change this policy we will update the date above.